Hero Coffee and Bagel Bar

“Beautiful little coffee shop with homemade syrups.”

Beautiful little coffee shop with homemade syrups. If you're in the area definitely check them out!

Gilberto Hernandez

Feb 2026

“Beau and Jaz were the best.”

Beau and Jaz were the best! They made sure to let me what wasn’t dairy free and made the smoothest latte. Iced teddy graham latte! Thank you for making law school a little bit better every day.

Courtney Whitman

Feb 2026

“Super cute little shop.”

Super cute little shop. Bagels came fast and they are SO GOOD!! I didn’t think I had the palette to distinguish a good bagel from an ok one but I was able to say THIS was a great bagel.

Kathy Voong

Feb 2026

“Love this place. Food atmosphere everything. Always always try their seasonals. Wouldn't disappoint...”

Love this place. Food atmosphere everything. Always always try their seasonals. Wouldn't disappoint you. I had their Manhattan bagel with no bacon and also their Praline brulee latte. Immaculate meal.

L Pang

Dec 2025

“Quick service, good vibes and great food.”

Quick service, good vibes and great food! Will be our go to bagel and coffee shop when in Chicago.

Gaby Ryan

Dec 2025

“I came here with a group of friends.”

I came here with a group of friends. I have only been here once but the bagels and coffees here are pretty great. When I sat down with my friends, I ordered The Smooth Criminal and Cold Brew Coffee. The Smooth Criminal bagel was by far one of the best bagels I had tasted. The sandwich had a sweet, salty, and savory taste that lingers in your mouth minutes after you ate the bagel. The food left me wanting more after I finished devouring it off my aluminum wrap. A bagel is real good when you are left biting the bits of cheese off the aluminum. That is when you know a sandwich is good. I had a cold brew coffee. The taste itself was not bad. I will say the coffee was a bit too bitter for me. However, I am not an average coffee drinker. I am under the presemuption that the coffee is more of an acquired taste. I would not recommend this drink if you are not a fan of bitter drinks. The last thing I had was an Apple Cider Donut. A sweet treat. Nothing to say other than that might have been the best donut I ever tried, and I am not overexaggerating. If you have a sweet tooth I recommend trying this donut. Since the fall season is happening now, I assume the treat might be one of those seasonal desserts. I could be wrong. The service of the café was nice and fast. When you approach the alley where the café is located, you will wait in a line depending on the day. There is a good amount of people there, so that lets you know how good the items are at the place. There is a person at a window that lets you know when to come in- and they allow three people in at a time. The people at the cashier were nice and accommodating. They offered me a sample of the Apple Cider Donut and I decided to order the entire thing. They still let me have the sample which was nice of them. After you order, you head back out and wait for them to call your name at the window. Your food will be ready then. Describing the place as a whole, it is a small place located in an alley way with some tables. You will find the place down Jackson. I love the design of the area, and it is fun to sit down with friends. I personally felt like I was stepping inside one of those taverns from medieval times (I think). Warm and cozy. You can come here by yourself, but I think having my friends there with me made the experience feel that much more warm- and the temperature is in the 50s as I make this review. I look forward to coming back here again, and if you are reading this review I recommend you coming to this place. The prices here are a bit high around the $10-$20+ range depending on what you order. The prices are worth it because the prices match the quality of the food. Great. Last thing. The trains ride around this area so it will be loud. Just a precaution.

Emmanuel Ufuah

Oct 2025

“In Chicago for Marathon weekend.”

In Chicago for Marathon weekend. Looking for a coffee shop and came across Hero Coffee Roasters. Got a Latte and it did not disappoint. Great customer service.

kalina gamez

Oct 2025

“This is the place.”

This is the place. Truly. Sweet employee took my order with a smile, even though I asked her to “Surprise me!” 🙄 i do have an exacuse. I’m on vacation! She made me a delicious Teddy Graham Latte. Not too sweet, not too harsh. You even get to sit in a cute courtyard while TLC singing Waterfalls plays over the speakers. Perfection on a Thursday morning. Such an easy 5 stars.

Don Bragen

Oct 2025

“Fantastic experience.”

Fantastic experience! I tried the 'Smooth Criminal' while visiting some family in the city. You can choose the type of bagel and I went with the jalapeño cheddar. Such a great combination of flavor and texture 🤯 sweet, spicy, savory, soft bagel with a perfect crunch/chew. Staff was quick and efficient. I even got a free decal to commemorate the visit. I will try this place again for sure!

Cameron Konya

Oct 2025

“An absolute hidden gem.”

An absolute hidden gem! Tucked down an alley, Hero Coffee Roasters has incredible coffee, a cozy vibe, and the friendliest staff. Worth the adventure to find it!🌟🌟🌟🌟🌟

Kristi Vollmar

Sep 2025

“5 stars for Hero Coffee.”

5 stars for Hero Coffee. I ordered an iced latte and a bagel, both excellent. The coffee was perfectly made and the bagel was fresh and delicious. Definitely a spot I recommend for enjoying great coffee in a nice atmosphere.

Cristian S

Sep 2025

“Their specialty drinks are creative and amazing.”

Their specialty drinks are creative and amazing! I tried the teddy mocha and matcha-D without the Tang cuz they ran out! But the lemonade hit is so nicely balanced with the tint of vanilla! I used to manage a cafe but the vibes, concept, and products’s foundation are so strong and fun! I would definitely come again!! Got my loyalty punches anyways ;)

jacqueline park

Sep 2025