Is this your business?
Claim this profile to update your info and track analytics.
Haidilao HotPot Chicago Inc — South Loop chinese that sets the standard. The space has a modern, polished edge. Friendly team that sets the tone. "And a lot of fresh fruits Pearl recommended me the pineapple juice, very fresh pineapple" — Liu Y
karina k
912 reviews
No recurring complaints found across reviews.
107 E Cermak Rd, Chicago, IL 60616
“They use an iPad to let you choose your combo of soup base and sides like meat or vegetables or rice noodles or egg noodles or udon”
“Can't recommend this place enough.”
Can't recommend this place enough. Perfect for a special occasion as it is a touch pricey. The service is top tier from start to end and we couldn't have asked for more. We left with overly full bellies and happy hearts
April Payne
Feb 2026
“Evan is the best server out of every haidilao I’ve been to.”
Evan is the best server out of every haidilao I’ve been to. He’s amazing at hospitality and made us feel very warm and welcomed. He is very knowledgeable about all the items as well! This place is BYOB
Y Chen
Jan 2026
“Evan provides such reliable, friendly service every time we visit.”
Evan provides such reliable, friendly service every time we visit. He remembers our usual orders and checks in at just the right times. It's the main reason we keep coming back.
Fiona Williams
Dec 2025
“Amazing food and amazing service.”
Amazing food and amazing service. I would recommend putting in a reservation as it does get busy at times. We celebrate our moms birthday here and they sang to her and gave her a gift bag. At specific times there are even some performances! The hand tossed noodles you get to see it being tossed and pulled in front of you, but because it is done in front of you there may be a delay but definitely worth seeing at least once. Good food and good snacks. The atmosphere was very nice and you get a semi good view of the city!
Mimi Tam
Nov 2025
“Solid spot for hotpot.”
Solid spot for hotpot! I brought my elderly parents, and Evan was so patient and kind. He spoke clearly, helped them with their chairs, and made sure they were comfortable throughout the meal.
Cyrus Fernando
Nov 2025
“If there’s a “Haidilao spirit” award in the U.S., it should definitely go to Micheal.”
If there’s a “Haidilao spirit” award in the U.S., it should definitely go to Micheal! 🏆 This guy was next-level thoughtful — he didn’t just serve food, he basically took care of my soul and my stomach. 😆 I honestly thought only Haidilao in China could make me feel this spoiled… but nope, Micheal proved me wrong! He’s polite, caring, and pays attention to every tiny detail. 10/10 would come back just for his service (and maybe the food too 😉).
Yuxin Zhang
Nov 2025
“Evan is the best server here.”
Evan is the best server here. He fulfilled the customer needs very quickly and introduced the hot pot in details. The food is amazing and very fresh.
Liu Helen
Nov 2025
“This was my second time at Haidilao and it did NOT dissapoint.”
This was my second time at Haidilao and it did NOT dissapoint! My friend and I were sat immediately and were instanteously greeted by our server Ellie. Ellie made sure to continously check on us the three hours we were there and truly went above and beyond! The food was fresh and delivered to our table quickly. We had a great time and cannot wait to come back!
Mallory Foster
Oct 2025
“this isn’t just dinner and this isn’t just hotpot.”
this isn’t just dinner and this isn’t just hotpot. it’s an experience, it’s a show, it’s a performance and you’re the main character of it all. ESPECIALLY WHEN YOU’RE CELEBRATING A BIRTHDAY!
Mark Bureros
Oct 2025
“Had an amazing experience here.”
Had an amazing experience here! The food was great and the atmosphere was super nice. Big shout-out to Evan for being so friendly and attentive — he really made our meal extra enjoyable. Thank you for the wonderful service!
Violeta Wan
Oct 2025
“By far the best hot pot experience of my life.”
By far the best hot pot experience of my life! I had started giving up on the concept due to many other places shortcomings. Everything was delicious and I can’t say one bad thing about this place.
Felix Jacomino
Sep 2025
“The food was delicious and the service was amazing.”
The food was delicious and the service was amazing. I didn't catch the lady's name running the food cart outside but she was an absolute angel. She let us try the tofu in sauce before we ordered and also gave us a free soup as well as we were leaving😇🙌🏻. Couldn't recommend it enough if you're in Chicago.
Grim Reaper
Jun 2025
Our monthly Chicago food newsletter — new openings, hidden gems & trending spots.
Top-rated spots serving the same cuisine.
Similar style & budget — Chinese, upscale.
Try something new without leaving the neighborhood.