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312 Eats
South Loop · Chinese · $$$

Haidilao HotPot Chicago Inc

4.71,411 reviews ·Opentil 11:30 tonight
They use an iPad to let you choose your combo of soup base and sides like meat or vegetables or rice noodles or egg noodles or udon
karina kkarina k · 912 Google reviews
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Haidilao HotPot Chicago Inc — South Loop chinese that sets the standard. The space has a modern, polished edge. Friendly team that sets the tone. "And a lot of fresh fruits Pearl recommended me the pineapple juice, very fresh pineapple" — Liu Y [$$$]

What 1,411 diners keep saying

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107 E Cermak Rd, Chicago, IL 60616
South Loop
Today11:30AM-11:30PM
Sun–Sat11:30AM-11:30PM
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What 1,411 diners keep saying

verbatim, from Google
Review photo by 17รวิษฎา อังศุชวลิต
Jul 2026

The food was delicious, and the staff were very attentive and provided excellent service. I would definitely come back here again if I have the chance

17รวิษฎา อังศุชวลิต

17รวิษฎา อังศุชวลิต

4 reviews on Google

Review photo by Bryan Shaw
May 2026

My server was awesome! He was willing to accommodate me and my party! The food was great. I asked the server to set up an Anniversary celebration for my parents and they did a tremendous job at getting our table set up. I felt served and cared for on this special day. This is probably one of my best experiences with Haidilao and at any restaurant! Keep up the great work!

Bryan Shaw

Bryan Shaw

40 reviews on Google

Review photo by cheryllinda
May 2026

the food is sooooo good!I enjoy the service here. Ellie is sooooooo sweet and helpful!I love her.❤️Highly recommended to anyone who wants to enjoy a authentic Chinese hot pot😀

cheryllinda

cheryllinda

6 reviews on Google

Review photo by 朱子仪
May 2026

Had such a great experience at Haidilao! Big shoutout to xiaoting. She was super friendly, attentive, and just really on top of everything the whole time. Made our meal so smooth and enjoyable. The craziest part—after we left, we realized our car got towed (and it was super late). Xiaoting literally drove us around to help find it. We went all over the place and it took a while, but she was so patient and kind the entire time. Honestly, that’s way beyond normal service. She’s genuinely one of the nicest people I’ve met. Give this woman a raise ASAP. Seriously.

朱子仪

朱子仪

1 reviews on Google

Review photo by M
Mar 2026

Birthday party at haidilao.Nice 🎁

M

M

2 reviews on Google

Review photo by David-LoneWolf
Mar 2026

Kai Qi was our waitress, we were very satisfied with her professionalism and her being genuine, we had a great time dining.

David-LoneWolf

David-LoneWolf

6 reviews on Google

Review photo by Hung Nguyen
Mar 2026

Good place to try new things here with many kinds of base soup, and you pay whatever you pick. Prices but look nice and great service, we happy have Evan very good to help and nice 👍

Hung Nguyen

Hung Nguyen

170 reviews on Google

Review photo by Yidan Gu
Feb 2026

Really enjoy!

Yidan Gu

Yidan Gu

1 reviews on Google

Review photo by AprilMayJune
Feb 2026

Can't recommend this place enough. Perfect for a special occasion as it is a touch pricey. The service is top tier from start to end and we couldn't have asked for more. We left with overly full bellies and happy hearts

AprilMayJune

AprilMayJune

112 reviews on Google

Review photo by Y Chen
Jan 2026

Evan is the best server out of every haidilao I’ve been to. He’s amazing at hospitality and made us feel very warm and welcomed. He is very knowledgeable about all the items as well! This place is BYOB

Y Chen

Y Chen

118 reviews on Google

Review photo by Fiona Williams
Dec 2025

Evan provides such reliable, friendly service every time we visit. He remembers our usual orders and checks in at just the right times. It's the main reason we keep coming back.

Fiona Williams

Fiona Williams

3 reviews on Google

Review photo by Mimi Tam
Nov 2025

Amazing food and amazing service. I would recommend putting in a reservation as it does get busy at times. We celebrate our moms birthday here and they sang to her and gave her a gift bag. At specific times there are even some performances! The hand tossed noodles you get to see it being tossed and pulled in front of you, but because it is done in front of you there may be a delay but definitely worth seeing at least once. Good food and good snacks. The atmosphere was very nice and you get a semi good view of the city!

Mimi Tam

Mimi Tam

39 reviews on Google

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