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312 Eats
Streeterville · American · $$$

Sugar Factory

43,590 reviews ·Opentil 10 tonight
Our greeter, waitress and bartender all made each one of us feel special and like real individuals, not just another tourist
GypZeeKGypZeeK · 308 Google reviews
Read the reviews on Google →

Sugar Factory — straightforward american in Streeterville. Walk in and you know immediately: this place is real. [$$$]

What 3,590 diners keep saying

Great valueCozyOld schoolFamily friendlyQuick biteGreat for groups
Plan your visit
Reserve on OpenTable
55 E Grand Ave, Chicago, IL 60611
Streeterville
Today4-10PM
Sun11AM-10PM
Mon–Fri4-10PM
Sat11AM-10PM
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What 3,590 diners keep saying

verbatim, from Google
Review photo by Ja'Nae Burton
Jul 2026

I had an amazing time celebrating my birthday with my family here. I was so skeptical considering the mixed reviews and the website being down I thought the place was closed. Anyway I’m glad I came because I had a blast. The food and the service were great! Big thanks to Carla & Brandon our servers and the rest of the crew that sang happy birthday to me! Also, I’m not from Chicago so being that this was a vacation trip made it that more fun.

Ja'Nae Burton

Ja'Nae Burton

37 reviews on Google

Review photo by Kayla Robinson
Jun 2026

It was absolutely gorgeous in there with all the Celebrities on the walls, and menús. Keyla was the best server i absolutely loved her work! The bathrooms had a lot of mirrors and i loved it i took many pictures. When you go there honestly ask Keyla to be your server. Me and my friends enjoyed our time here, Thanks!

Kayla Robinson

Kayla Robinson

1 reviews on Google

Review photo by Laura West
Jun 2026

We absolutely loved the sugar factory

Laura West

Laura West

53 reviews on Google

Review photo by MITCH
May 2026

​⭐⭐⭐⭐⭐ Absolute Sugar Rush Perfection! ​If you are looking for a dining experience that is pure fun, this is it. We went to the Sugar Factory downtown for a birthday celebration, and it completely blew us away. The energy in this place is contagious from the second you walk through the door. ​We started with their famous smoking goblet drinks (the Ocean Blue is a must-try!), which came out bubbling with dry ice. It is the ultimate Instagram moment and tastes incredible. For food, we got the Rainbow Sliders and a couple of burgers—everything was genuinely delicious, cooked perfectly, and the presentation was next-level. ​Of course, you can't leave without dessert. The Insane Milkshakes live up to their name. They are massive works of art covered in candy and cake slices. ​A huge shoutout to our server who was incredibly attentive, energetic, and kept the party vibes going

MITCH

MITCH

15 reviews on Google

Review photo by Monika Diwakar
Apr 2026

The drinks were delicious and the best I ever had in the past in Chicago. Extremely love it and miss it. I will try once again soon in the future.

Monika Diwakar

Monika Diwakar

98 reviews on Google

Review photo by This is Us
Apr 2026

Had the absolute best time with my girlfriends! The atmosphere was perfect, the service was seamless, and we made some incredible memories—couldn't have asked for a better experience.

This is Us

This is Us

45 reviews on Google

Review photo by Thee Best
Apr 2026

We love sugar factory. This was our third location to visit and it did not disappoint. The food is always top tier. The drinks were fun and delicious. The service was perfection.

Thee Best

Thee Best

37 reviews on Google

Review photo by Danielle Gonzalez
Feb 2026

Celebrated my birthday here with my husband and we had a great time. Candy shop goblet, rainbow sliders, and sampler were all delicious!

Danielle Gonzalez

Danielle Gonzalez

149 reviews on Google

Review photo by Issa Smith
Jan 2026

The service was good, but unfortunately the food was very mediocre. The fries were hard, the chicken tenders were a joke, and the pasta was basically just plain pasta with a lot of sauce and no real flavor. The drinks, however, were the highlight. We ordered the Hpnotiq Long Island Iced Tea and the Strawberry Cadillac, and both were really good. Sadly, several of us ended up running to the bathroom hours after eating, which is definitely not a good sign. Overall, I’d come back for drinks, but not for the food.

Issa Smith

Issa Smith

401 reviews on Google

Review photo by Mia Bell
Dec 2025

I took my son here to celebrate his 9th birthday and he had a ball!!!

Mia Bell

Mia Bell

39 reviews on Google

Review photo by Natasha Nelson-Smith
Dec 2025

My 3rd Time There, We Went For My Daughter's 16th Birthday 🎂

Natasha Nelson-Smith

Natasha Nelson-Smith

126 reviews on Google

Review photo by Karen Scott
Dec 2025

Sugar rush for sure!! Absolutely loved the fish bowl smoking drinks! Alcohol or not very special and entertaining!!! Food yummy and different! Sliders with rainbow buns and a rubber duck to boot! They even offer a 175 dollar 14k gold burger dinner. Candy laiden shakes!! Expensive but worth every penny. Reservations especially on the weekend. You will definitely waddle out!! Service was amazing!

Karen Scott

Karen Scott

181 reviews on Google

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